*Products must be returned to the original retailer where purchase was made.
Terms below only apply to orders made directly on our website:
For purchases made on our website, returns/exchanges are accepted within 30 days of purchase. Item must be returned in brand new, unused condition, with original packaging and all accessories to qualify for refund or exchange. All items are inspected upon arrival.
Returns and Refunds:
Refunds are typically issued within 1-2 business days of arrival and does not include original shipping cost. 15% restocking fee may be applied to any opened or used items. Buyer is responsible for all return shipping costs unless we are at fault. Items found to be D.O.A. or defective can be exchanged for a new replacement or returned for refund. Please contact us prior to any return requests, otherwise your return will not be processed.Domestic Exchanges:
Exchanges are available within 30 days of receiving product. Please contact us prior to any exchange requests, otherwise your exchange will not be processed.
International Exchanges:
All exchanges require shipping cost to be remitted prior to new exchange item(s) shipping. This payment is applied directly to shipping costs associated with shipping via USPS international mail. Shipping method may be upgraded upon request. Please contact us prior to any exchange, otherwise your exchange will not be processed.
Need to start a return or exchange? Please refer contact support@thinkmod.com..